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Sky Technical support are no help, they don’t have a clue. I had done everything, and I have just gone through the whole thing again, but still I only get the app window to pop up and say looking for update and then close down on me, so th all is still not working. I have tried installing and uninstalling a number of times, cleared the junk, emptied the recycle bin… I have deleted and installed the app, I have deleted the app and waited over night and it still just opens, looks for updates and closes down.
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I’ve also been with sky a number of years but this is ruining viewing for me I have moments of black screen and sound can also dip at times Have checked and swapped HDMI’s, tried different inputs on tv also which work with alternatives Anyone else at the end of their tether with sky
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Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. If we are watching in 4k, when the picture comes back on we get the ‘UHD+HDR’ Logo in the top right corner which also indicates the signal has disappeared and come back again. Do sky appeal to a different audience?
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Click to sign-in or sign-up. For further support, ask the Sky Broadband community. If this happens you can easily reset your Sky Hub to factory default settings. I have had an engineer out from sky direct and he says it is my And the WiFi continues to disappear from my mobile phone